How to Write a Good Customer Service Resume
Creating an effective customer service profile or CV (Curriculum Vitae) is about highlighting your pertinent experience and skills. A well-written CV or resume as well as a compelling cover letter, along with a professional LinkedIn profile, can make huge difference when it comes to getting an interview. We at Warwick Resume, we specialize in offering CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization services to make your profile stand out the competitors. In this article, we will detail how to convey the customer service aspect on a resume or CV, show your customer service abilities on a resume or CV and offer suggestions on what to write about customer service expertise.
How to describe the customer service in a resume or CV?
When you are describing your service to customers experience, be sure to focus on specific work duties and responsibilities. Use action verbs, like "assisted," "resolved," or "responded," to describe your job. Include any relevant metrics, like satisfaction levels of customers to demonstrate your impact.
How do you show your the skills of customer service in a resume or CV:
Alongside the description of your experience, you need to include specific skills which are pertinent to customer service, such as communicating and problem-solving skills. Include any relevant certifications or training including a certificate from a consumer service class or a certificate within a specific customer service software.
What do I write about about customer skill in customer service?
When you write about your customer service abilities, concentrate on the most important and relevant skills for the position you’re applying to. For instance, if the job involves a lot phone communication, highlight your experience and skills in phone customer support.
How do I record my customer service experience:
When writing about your customer service experience, provide specific examples and measure your accomplishments. As an example, instead of telling the reader that you "Helped customers with their concerns," say "Assisted an average of 50 customers a day with their questions, resulting in a 90% customer satisfaction rating."
By following these recommendations, you can create an effective customer service resume, Cover letter and LinkedIn profile that highlights your experience and expertise and make you a good candidate for customer service positions. Make sure to proofread your resume, resume and letter prior to sending it out and think about having professional assistance from Warwick Resume if you need assistance.
