How to Describe Customer Service on a Resume

Posted by Warwick Resume on 17 Jan 2026

When applying for a client service position, you must be sure to emphasize your relevant knowledge and experience in your resume. A well-written resume can make a significant difference in obtaining the job that you desire. The team at Warwick Resume, we specialize in writing resumes to make you stand out from your competitors. In this post, we’ll go over tips on how to present the level of customer service in your resume.

  1. Use action verbs: When discussing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you are actively involved in customer service and are able to show results.
  2. Be specific about your job duties and responsibilities: Be precise when describing your customer service experience. Instead of telling the reader that you "worked in customer service," mention that you "managed a team of customer service representatives and handled customer complaints."
  3. Offer metrics: Include relevant metrics , such as customer satisfaction rates to prove your effectiveness. For instance, "increased customer satisfaction by 15% by using effective solutions to problems."
  4. Customize your resume: tailor your resume to match the customer service job you’re applying for. Include the relevant skills and experience that are most relevant to the job.
  5. Proofread and seek professional help: Proofread your resume before sending it out to ensure the resume is error-free. If you require assistance seek professional assistance from Warwick Resume.

By following these tips by following these guidelines, you can build your resume for customer service that effectively highlights your experience and expertise. Keep in mind to modify your resume to fit the job you’re applying to and ensure that you have it proofread before you submit it. Warwick Resume can also assist you in writing a powerful resume that showcases your skills and experience.

I am very happy to have gone with Warwick resume. Great customer service, and the work they put in writing resumes and cover letters is outstanding. Thank you!
Edmon Toma
I'm very happy and satisfied with Warwick Resume and products I received. Tanja was absolutely amazing to work with, she was extremely professional, skillful, respectful, responsive, kind, polite, intelligent, made incredible effort and made an extremely good resume, the design, vocabulary, detail, effort and attention put into writing the resume was fantastic, great quality.
Adam Steve
I wanted to apply for a last minute job and these guys were so helpful to prioritising my application needs. The results provided were outstanding and achieved a level well above my expectations and what I was capable of writing myself. Quite possibly one of the best investments I have made in my professional career development. I highy recommend their services.
Robert Staff
Thank you so very much, Tanja and team! Our resumes look amazing! Appreciate all your help!
Wilfred Botin
I was amazed how quickly and efficiently my request was making progress during COVID lockdown. First I made a contact in the chat where we had a short conversation. Then Tanja and Gemma from Warwick Resume contacted me over the phone where we discussed the particulars. I am good in my specialty, but writing resumes is not my strongest skill. As a result I got the resume and the cover letter reworked really well. I believe my chances of getting a good job got way better now than before.
Kateryna D
Positive: Professionalism, Quality, Responsiveness, Value Thank you to a great Team who have been a terrific help and so efficient. Sonia
Sonia Phillips
Very happy with the level of service and the end product. Highly Recommended. Thanks again Tanja.
Yab
The team at Warwick Resume where great I would highly recommend calling and speaking with them. I had my resume & cover letter done, with in the week had 3 calls and accepted a new job. Thanks for the great work
Ja C
Will definitely tell my friends and family about you guys, you did a great job!
Dan S
Tanja has put together a fantastic resume and cover letter for me. Her understanding, enthusiasm and turn around was great and I could not be happier with the result. Thanks again Tanja!
D. Ah
How do you describe Customer Service on a Resume

Resume

We provide professional resume writing services.

How do you describe Customer Service on a Resume

Cover Letter

We provide professional cover letter writing services.

How do you describe Customer Service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How do you describe Customer Service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer expert resume writing services and our very experienced resume writers will ensure your new resume sticks out among the crowd.

We are a team of highly certified and seasoned Recruiters, consultants and HR Professionals that are committed to delivering an excellent, well-written cover letter or resume.

We pride ourselves on our extensive knowledge of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a vast range of professions, industries, and areas means that we can create a high-quality, impactful resume that meets your specific requirements.

Our end goal is to deliver you with a striking and impressive resume that is perfectly maximised for success in Warwick‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our services, so you can be confident that you will be happy with your brand new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 993 659