How to present Customer Service on a Resume
When seeking a customer service position, you must be sure to list your relevant knowledge and experience in your resume. A professionally written resume can make significant difference in obtaining the job you want. The team at Warwick Resume, we specialize in writing resumes to aid you in standing out from the rest of the applicants. In this post, we’ll discuss tips on how to write about customer service in a resume.
- Use action verbs in describing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in the work of customer service and achieved the desired results.
- Incorporate specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of declaring that you "worked in customer service," mention that you "managed the team of customer service representatives and handled complaints from customers."
- Use metrics: Provide relevant measures such as satisfaction ratings to show your effectiveness. For instance, "increased customer satisfaction by 15% through effective strategies for solving problems."
- Create a custom resume by tailoring your resume to fit the customer service position that you’re applying for. Highlight the experience and skills that are most relevant to the position.
- Ask for professional help and proofread Check your resume for errors before submitting it to ensure that the resume is error-free. If you require help seek professional assistance from Warwick Resume.
Following these steps follow these suggestions to create your resume for customer service that effectively showcases your relevant experience and expertise. Keep in mind to adapt your resume to the job that you’re applying for and ensure that you have it proofread before you submit it. Warwick Resume can also assist you in creating a successful resume that showcases your skills and experiences.