How to present Customer Service on a Resume

Posted by Warwick Resume on 15 Jul 2025

When seeking a customer service position, you must be sure to list your relevant knowledge and experience in your resume. A professionally written resume can make significant difference in obtaining the job you want. The team at Warwick Resume, we specialize in writing resumes to aid you in standing out from the rest of the applicants. In this post, we’ll discuss tips on how to write about customer service in a resume.

  1. Use action verbs in describing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in the work of customer service and achieved the desired results.
  2. Incorporate specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of declaring that you "worked in customer service," mention that you "managed the team of customer service representatives and handled complaints from customers."
  3. Use metrics: Provide relevant measures such as satisfaction ratings to show your effectiveness. For instance, "increased customer satisfaction by 15% through effective strategies for solving problems."
  4. Create a custom resume by tailoring your resume to fit the customer service position that you’re applying for. Highlight the experience and skills that are most relevant to the position.
  5. Ask for professional help and proofread Check your resume for errors before submitting it to ensure that the resume is error-free. If you require help seek professional assistance from Warwick Resume.

Following these steps follow these suggestions to create your resume for customer service that effectively showcases your relevant experience and expertise. Keep in mind to adapt your resume to the job that you’re applying for and ensure that you have it proofread before you submit it. Warwick Resume can also assist you in creating a successful resume that showcases your skills and experiences.

Will definitely tell my friends and family about you guys, you did a great job!
Dan S
First time using a resume writer, and so happy with the finished resume. I was also so impressed with the prompt responses throughout the whole process from Tanya and in general the quick turnaround time to produce it. I love the fact the resume represented who I am based on my skills and attributes. I definitely recommend Warwick Resume to anyone who hasn't used a resume writer before. They are also so affordable compared to so many on the market who charge an absolute fortune.
Angela Skaf
Outstanding service and super quick to do it tanja is the GO TO girl. Awesome job
Jason Latsarnos
One of the most professional businesses I have come across. I can not thank Warwick Resume enough for their work and because of their skillful resume writing I managed to get a job 2 weeks after I sent out my revised resume. Thank you again and I will be telling everyone about you.
Sandra Tricoli
Exceptional - Process was amazing - Tanja was very specific and strategic; Love the interaction!
Jin Simon Shin
Very professional and easy to deal with. Im very happy with my new resume.
Flora Johnson
Super fast, professional service, these guys saved my day.
Jo-anne Murray
Very happy with the level of service and the end product. Highly Recommended. Thanks again Tanja.
Yab
Thank you to Jamie at Warwick Resume for the professional resume and selection criteria response. He was so professional and needless to say, i got the job.
Mandy Underwood
Positive: Professionalism, Quality, Responsiveness, Value Amazing service, quality and turnaround!
Stephanie Wilmott
How do you describe Customer Service on a Resume

Resume

We provide professional resume writing services.

How do you describe Customer Service on a Resume

Cover Letter

We provide professional cover letter writing services.

How do you describe Customer Service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How do you describe Customer Service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide professional resume writing services and our highly seasoned resume writers will make sure your resume stands out among the crowd.

We are a team of highly qualified and seasoned HR professionals, recruiters, and consultants that are dedicated to delivering an excellent, well-written cover letter or resume.

We pride ourselves on our vast knowledge of top-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a wide range of industries and professions means that we can deliver a high-quality, powerful resume that meets your personal requirements.

Our end goal is to deliver you with a striking and impressive resume that is perfectly maximised for success in Warwick‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our services, so you can be sure that you will be fully satisfied with your new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 993 659