How to Describe Customer Service on a Resume
When trying to get a customer service position, it’s crucial to showcase your relevant experience and skills in your resume. A well-written resume can make an enormous difference in getting the job you want. Here at Warwick Resume, we specialize in writing resumes to ensure that you stand out your competition. In this article, we’ll provide tips on how to convey the customer service aspect of your resume.
- Use action verbs in talking about your experience with customer service, use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in customer service work and achieved outcomes.
- Incorporate specific job duties and responsibilities: Be specific when you describe your customer service experience. Instead of simply saying "worked in customer service," use the phrase "managed a team of customer service representatives and handled customer complaints."
- Provide metrics: Include relevant indicators such as satisfaction rates to prove the impact of your work. For instance, "increased customer satisfaction by 15% through efficient method of problem-solving."
- Tailor your resume: Tailor your resume to the specific customer service job you’re applying for. Highlight the skills and experience that are relevant to the job.
- Make sure you proofread your resume and get professional assistance Before you submit your resume, proofread it. making it available to ensure the resume is error-free. If you require assistance seek professional assistance at Warwick Resume.
If you follow these advices that you will be able to craft your own customer service resume which effectively highlights your relevant experiences as well as your skills. Make sure you make your resume specific to the specific job you’re applying for , and to proofread it before submitting it. Warwick Resume can also assist in creating a professional resume that highlights your strengths and work experience.
