How to present Customer Service on a Resume
When applying for a customer service job, it’s important to highlight your relevant expertise and experiences on your resume. A well-written and professional resume can make significant difference in obtaining the job you’ve been hoping for. Here at Warwick Resume, we specialize in providing resume writing services to ensure that you stand out your competitors. In this article, we’ll give you tips on how to describe customer service on a resume.
- Use action verbs: When explaining your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in your work with customers and are able to show results.
- Incorporate specific job duties and responsibilities. Be precise when describing your service experience. Instead of simply saying "worked in customer service,"" use the phrase "managed the customer service reps and handled complaints from customers."
- Provide metrics: Include relevant metrics such as customer satisfaction rates to prove the impact of your work. For example, "increased customer satisfaction by 15% through effective method of problem-solving."
- Tailor your resume: Tailor your resume to the specific customer service position that you’re applying for. Include the relevant skills and experience that are most relevant to the position.
- Make sure you proofread your resume and get professional assistance: Proofread your resume before sending it out to ensure the resume is error-free. If you require help look into professional help by contacting Warwick Resume.
If you follow these guidelines by following these guidelines, you can build your own customer service resume which effectively highlights your relevant work experience as well as your skills. Make sure to make your resume specific to the specific job you’re applying for and to proofread it before submitting it. Warwick Resume can also assist in creating a professional resume that displays your capabilities and experience.
